Due to hygiene reasons, all sales are final. However, if your item arrives damaged, contact us within 3 days for assistance.

Processing takes 1–3 business days. Once shipped, standard delivery takes 3–5 business days depending on your location.

Always use sulfate-free shampoo and conditioner. Gently detangle from ends to roots with a wide-tooth comb. Store in a silk bag or on a hanger to prevent tangling.

Yes, our extensions are 100% virgin human hair and can be bleached. We recommend professional bleaching for best results and to avoid damage.

Yes, the hair can be dyed any color. Please do a strand test first and consult a professional stylist to avoid overprocessing.

Use low to medium heat (no higher than 400°F). Always apply a heat protectant spray before styling to maintain hair quality.

Use lukewarm water and a gentle sulfate-free shampoo. Massage gently in a downward motion, rinse, and follow with a moisturizing conditioner.

Deep condition the hair with a hydrating mask. Let it sit for 20–30 minutes with a shower cap, then rinse and let air dry. Avoid heavy oils or products with alcohol.

Air drying is best. If blow drying, use a diffuser on low heat. Do not rub with a towel—instead, gently blot and detangle while damp.